Terms & Conditions

Terms & Conditions

Welcome to Silk Fragrances! By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read these terms carefully as they govern your use of our website and your relationship with us. If you do not agree with these terms, please refrain from using our services.

1. General Information

Silk Fragrances operates this website to provide high-quality fragrances to customers in Pakistan. All information provided on this site, including product descriptions and pricing, is subject to change without notice.

2. Eligibility

By using this website, you represent that you are at least 18 years old or have parental permission if under the age of 18. You are responsible for ensuring that any information provided by you is accurate, current, and complete.

3. Product Information

We make every effort to accurately display and describe our products. However, slight variations in color, packaging, and scent may occur due to lighting, monitor settings, and batch differences. We cannot guarantee that the appearance of products will match your expectations exactly.

4. Ordering and Payment

• Order Process: When placing an order, please ensure all details are correct. Once an order is confirmed, changes may not be possible.
• Payment: We accept various payment methods, including credit/debit cards, cash on delivery, and online payment systems. Orders will only be processed once full payment is received.
• Order Confirmation: Once you place an order, you will receive a confirmation email with order details. If you do not receive an email, please contact us.

5. Shipping and Delivery

• Delivery Times: We strive to deliver orders within the specified timeframe. Delivery times may vary based on your location and unforeseen circumstances.
• Shipping Fees: Applicable shipping charges will be displayed during checkout and added to your total order cost.
• Delivery Delays: We are not liable for any delays in delivery caused by events outside our control, such as customs delays, natural disasters, or transport disruptions.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returns and refunds. We only accept returns for damaged, defective, or incorrect items. Returns for opened or used fragrances are not accepted due to hygiene reasons.

7. Privacy Policy

We value your privacy. By using our website, you consent to our collection and use of your personal information as outlined in our Privacy Policy. We are committed to protecting your data and ensuring secure transactions.

8. Intellectual Property

All content on this website, including images, text, graphics, logos, and designs, is the intellectual property of Silk Fragrances and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any site content is prohibited.

9. Limitation of Liability

Silk Fragrances is not liable for any direct, indirect, or consequential damages arising from the use of our website or products. This includes damages related to product quality, delivery, or any errors on our website. Our total liability for any claim shall not exceed the purchase price of the product.

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. By using our website, you agree that any legal action related to these terms shall be filed in the courts of Pakistan.

11. Changes to Terms & Conditions

Silk Fragrances reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and it is your responsibility to review the terms periodically. Continued use of our website following any changes constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please reach out to us:

• Email: info@silkfragrances.com
• Phone: 0301-4682533