Privacy Policy

Privacy Policy

At Silk Fragrances, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and make purchases. By using our website, you agree to the practices described here.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you place an order, register an account, or contact us, we may collect details such as your name, email address, phone number, shipping address, and payment information.
• Browsing Data: We collect non-identifiable information like your IP address, browser type, device details, and browsing behavior to help improve website functionality and user experience.
• Cookies: Our site uses cookies to remember your preferences and enhance your shopping experience. You can choose to disable cookies in your browser, but doing so may affect some site features.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and notifications about order status.
• Customer Support: To respond to your inquiries and provide assistance with your orders or account.
• Marketing and Communication: With your consent, we may send you promotional emails, offers, or updates about new products.
• Website Improvement: To analyze user behavior on our website and improve our content, layout, and product offerings.

3. Information Sharing

We value your privacy and do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers (such as payment processors and delivery services) to facilitate order fulfillment.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal request.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity, but we will notify you of any significant changes.

4. Data Security

We prioritize the security of your personal information. We implement strict security measures and encryption protocols to protect against unauthorized access, alteration, or disclosure of your data. However, please note that no online system is entirely secure, and we cannot guarantee absolute data security.

5. Your Choices and Rights

You have the following options regarding your personal data:

• Access and Update: You can log in to your account to review and update your personal information.
• Unsubscribe: You may opt out of receiving marketing emails by following the unsubscribe link in any promotional email or by contacting us.
• Delete Account: If you wish to delete your account, please contact us at info@silkfragrances.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

7. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this page regularly to stay informed.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

• Email: info@silkfragrances.com
• Phone: 0301-4682533

Our team is here to assist you and ensure your privacy concerns are addressed.